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Knowledge base
General
FAQ
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Getting Started
0
SmartPay
ABOUT SMARTPAY
6
Who can I contact with questions or concerns about SmartPay?
What is SmartPay?
What is the SmartPay Lease payment plan going to cost?
Is there insurance with the SmartPay Lease payment plan?
Can I get more than one phone under the same SmartPay Lease payment plan?
View all 6
APPLYING FOR SMARTPAY
6
How do I apply for SmartPay?
How soon can I get my items after I apply for SmartPay?
Why wasn’t I approved for SmartPay?
Do you do a credit check when I apply for a SmartPay payment plan?
Can I use a friend or family member’s information to apply for SmartPay?
View all 6
MAKING PAYMENTS FOR SMARTPAY
6
Why is SmartPay charging me?
Can I use a prepaid debit card to make my monthly SmartPay payment?
Can I complete my payments early with SmartPay?
How many payments do I need to make to complete my SmartPay Lease?
How do I make the payments for the SmartPay Lease payment plan?
View all 6
SmartPay+
ABOUT SMARTPAY+
8
What is SmartPay+?
Who can I contact with questions or concerns about SmartPay+?
What is the SmartPay+ Lease-to-Own plan going to cost each month?
Can I get more than one phone under the same SmartPay+ Lease-to-Own plan?
Is there insurance with the SmartPay lease purchase plan?
View all 8
APPLYING FOR SMARTPAY+
8
How am I notified if I'm approved or denied for SmartPay+?
How soon can I get my new phone after I apply for SmartPay+?
If I'm not approved for SmartPay, how can I find out why?
Do you do a credit check when I apply for a SmartPay+ Lease-to-Own plan?
Why do you need my social security number (SSN), employment and residency information for the SmartPay+ application?
View all 8
MAKING PAYMENTS FOR SMARTPAY+
13
Why is SmartPay charging me?
Why is the amount you are debiting from my account different than in my payment schedule?
Can I use a credit card to make my monthly payments for SmartPay?
Can I request a payment extension for SmartPay?
How much is the initial payment with SmartPay?
View all 13
Community forums
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Smart Pay Lease Forums
Announcements
0
Feature Requests
33
Trying to shop for a new phone
Posted by
Karla Keeling
,
about 4 years ago
Last Reply
by Deborah Spadoni Rossworm
about 4 years ago
Refund
Posted by
carmetta faulkner
,
about 4 years ago
Last Reply
by carmetta faulkner
about 4 years ago
What can I expect if I let my lease go unpaid?
Posted by
Sandi Stahl
,
almost 5 years ago
Last Reply
by Plghaines1
about 4 years ago
See all 33 topics
Tips and Tricks
21
Help How can refund ripoff exchange money
Posted by
Frank
,
over 3 years ago
Last Reply
by Frank
over 3 years ago
Return phone
Posted by
Larry Smith
,
about 4 years ago
Last Reply
by Carlos Perdomo
about 4 years ago
Can you use your approval code for online retailers at an in-store retailer
Posted by
nicole lisa
,
almost 5 years ago
Last Reply
by Denisecourtney51
about 4 years ago
See all 21 topics
Report a problem
96
Insurance claims
Posted by
Bridgett Triplett
,
almost 4 years ago
Last Reply
by kristen harper
about 3 years ago
Approved before - Denied Now
Posted by
Cheryl Gilson
,
over 4 years ago
Last Reply
by claudia l draher
over 3 years ago
TEST
Posted by
Charlene Armendariz
,
about 4 years ago
Last Reply
by Charlene Armendariz
about 4 years ago
See all 96 topics