SmartPay Support

ABOUT SMARTPAY+ 8

• What is SmartPay+?
• Who can I contact with questions or concerns about SmartPay+?
• What is the SmartPay+ Lease-to-Own plan going to cost each month?
• Can I get more than one phone under the same SmartPay+ Lease-to-Own plan?
• Is there insurance with the SmartPay lease purchase plan?

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APPLYING FOR SMARTPAY+ 8

• How am I notified if I'm approved or denied for SmartPay+?
• How soon can I get my new phone after I apply for SmartPay+?
• If I'm not approved for SmartPay, how can I find out why?
• Do you do a credit check when I apply for a SmartPay+ Lease-to-Own plan?
• Why do you need my social security number (SSN), employment and residency information for the SmartPay+ application?

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MAKING PAYMENTS FOR SMARTPAY+ 13

• Why is SmartPay charging me?
• Why is the amount you are debiting from my account different than in my payment schedule?
• Can I use a credit card to make my monthly payments for SmartPay?
• Can I request a payment extension for SmartPay?
• How much is the initial payment with SmartPay?

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