MAKING PAYMENTS FOR SMARTPAY+

Why is SmartPay charging me?
SmartPay+ combines the payments for your leased device(s) with your service plan payment. Our system automatically collects your payments on your schedule...
Fri, 30 Dec, 2016 at 3:50 PM
Why is the amount you are debiting from my account different than in my payment schedule?
When a scheduled payment fails, our system will make further attempts to collect the payment, either in full or partial amounts until your lease payments ...
Fri, 30 Dec, 2016 at 3:50 PM
Can I use a credit card to make my monthly payments for SmartPay?
Yes, you can use a credit card to make your payments. You can update your payment method by logging into your SmartPay+ account at SmartPayLease.com/login a...
Fri, 30 Dec, 2016 at 3:51 PM
Can I request a payment extension for SmartPay?
We are unable to change or extend your due date. This is to avoid any interruption in your phone service, as lease payments for your device are combined wit...
Fri, 30 Dec, 2016 at 3:51 PM
How much is the initial payment with SmartPay?
Your initial payment depends on the actual price of the item you choose. It consists of the first month's payment amount plus tax, and is due at the ti...
Fri, 30 Dec, 2016 at 3:52 PM
Can I use a prepaid debit card to make my monthly SmartPay payment?
We support one-time payments via prepaid debit cards.
Fri, 30 Dec, 2016 at 3:52 PM
What happens if I don’t make my payment?
You will need to make your payment in order for your service plan to be refilled on time.
Fri, 30 Dec, 2016 at 3:52 PM
Will I receive payment reminders?
Yes. You will receive payment reminders by text (SMS) message and email 3 days before your due date. Our system will automatically collect the payments on y...
Fri, 30 Dec, 2016 at 3:53 PM
Can I complete my payments early with SmartPay?
Yes. You can save on total fees when you process an Early Payoff.* Since your scheduled payments include fees and taxes in addition to a portion of the reta...
Fri, 30 Dec, 2016 at 3:53 PM
How many payments do I need to make to complete my SmartPay plan?
The length of your lease term depends on your SmartPay offer. For more details, please see your lease agreement by logging into your SmartPay+ account at Sm...
Fri, 30 Dec, 2016 at 3:53 PM