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Return phone

I can't afford the phone so I want to return it what do I need to do

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If interested in returning the property to SmartPay, you will receive a prepaid FedEx shipping label via email along with instructions within 1 - 2 business days upon the request.

Note: **If you return your items to SmartPay, you will not be refunded any lease payments, as they are considered part of your SmartPay lease purchase plan. You are also responsible for current or overdue payments, until the property is received in good condition. 

You can view your SmartPay account information, including your payment dates and Terms & Conditions, by logging into your dashboard at For further questions, contact us at 800-374-5587 or visit


Thank you again, and have a great day.


Customer Support Team

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