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Approved now denied

Please help

Mine is a verification problem. Everything matches but thats the issue
Did u get it resolved
I’m having the same problem
My samsung s8+ that i just purchased through smart pay has been not working correctly. So i requested to be approved for a new phone through smart pay for an i phone 8+. They approved it but now it has been denied. What is going on and why cant i get approved sense i payed my last phone off.
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